I’m a CRM consultant and sales operations strategist with a passion for optimizing sales processes through tailored CRM architecture. With experience across CRM implementation, sales pipeline refinement, and automation, I help businesses structure their systems to improve lead management, streamline operations, and drive efficiency.

My expertise spans CRM platforms (Monday.com, Salesforce, & HubSpot), sales playbook development, lead and sales pipeline structuring, automation, and sales enablement. Whether refining existing systems or building them from the ground up, I focus on creating seamless workflows that empower teams to sell smarter and work more effectively.

A strong collaborator and problem solver, I thrive in fast-paced environments where strategy and execution go hand in hand. My goal is always to align technology with business needs, ensuring scalable, data-driven growth.

linkedin.com/in/jnagaia

I’m a high energy, results-oriented marketing professional with more than 30 years of diverse B2B marketing experience working in Fortune 100 and many SMB and start-up organizations. I’ve held business critical management roles in WW product/channel marketing, WW field/demand generation, marketing automation and operations, and CRM management and marketing communications including PR, digital and online responsibilities.

My skill sets and experience have been primarily focused on Demand Generation, Field Marketing, Channel & Partner Marketing, Sales Enablement, Marketing Automation (Hubspot, Marketo, Pardot, Dynamics, Eloqua), CRM (Salesforce.com, MS Dynamics, NetSuite), Marketing & Sales Operations (reporting, data optimization and clean-up, process automation, lead scoring, nurture programs, marketing campaign development, etc.) and Content Strategy & Implementation.

Most of these skills have been actively used to rebuild existing systems and processes or build out these same elements from scratch where they didn’t exist at the time. I’m a fast executioner, strong collaborator and quick to learn how to apply my experience to the needs of my customers or clients.

Please check out my LinkedIn profile for a more detailed description of my background and experience: linkedin.com/in/jackjohnson